windows上通过NBU Console连接NBU Master报错VRTS-24579

问题现象:

Windows机器上,使用普通用户通过 NBU Console连接NBU Master Server 8.1.1 报错如下:

 

The NetBackup Admin Console failed to establish a secure connection with the host "XXXXX". The request was terminated with error code VRTS-24579.

 

同时CLP日志里有以下报错:

 

Acknowledgement from PBX25

vrts.vss.sdk.at.exception.VRTSAtException: Insufficient Memory

        at vrts.vss.sdk.at.lib.core.Authenticator.atInitEx(Native Method)

        at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtInit(Authenticator.java:993)

        at vrts.shared.server.VxATSocket.<init>(VxATSocket.java:68)

        at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1497)

        at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1708)

        at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3870)

        at vrts.shared.server.ServerInterface.run(ServerInterface.java:2847)

CertificateAuthenticationException encountered, The NetBackup Admin Console failed to establish a secure connection with the host "XXXXX".

The request was terminated with error code VRTS-24579.

 

解决过程:

 

尝试1:

修改 C:\Program Files\Veritas\java\nbjconf 配置文件中的两个参数:

 

INITIAL_MEMORY=256M ->  INITIAL_MEMORY=512M

MAX_MEMORY=512M     ->  MAX_MEMORY=1024M

效果:无

 

尝试2:

修改 C:\Program Files\Veritas\java\setconf.bat 配置文件中的两个参数:

INITIAL_MEMORY=256M ->  INITIAL_MEMORY=1024M

MAX_MEMORY=512M     ->  MAX_MEMORY=8192M

效果:无

 

尝试3:

尝试使用管理员权限启动,发现没有问题

 

尝试4:

C:\Users\xxxxxxxxxxx\AppData\Roaming\Veritas\VSS

把VSS这个目录下的文件夹和文件移走,然后再重新打开console。

发现问题解决。

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